As the world becomes more digital, smart technology has become increasingly integrated into our daily lives. In addition to smartphones, there are now smart entertainment, security and comfort systems. With this increased reliance on technology, digital support services are also becoming more necessary as the complexity of home networks and wireless communications are quickly outstripping the knowledge of the average consumer. Robert Deignan, co-founder, and CEO of ATS Digital Services created the company to assure that his clients would have state of the art technical assistance with security.
A graduate of Purdue University in Organizational leadership, Robert Deignan embraced the smart technology and founded ATS Digital Services (formerly ICE), in 2011 to provide stellar and complete technical support for his clients. The company, which is located in Boca Raton, Florida, can offer around the clock technical assistance worldwide by using secure remote connections. In addition to offsite support and systems optimizations, ATS Digital Services can provide routine services, including virus removal and cyber-security set up. Robert Deignan has begun testing on-site technical assistance as well.
Robert Deignan’s commitment to his clients’ security has allowed ATS Digital Services to become certified by AppEsteem, which is an exhaustive process guaranteeing digital application safety and their services. ATS Digital Services is one of a handful of call centers to have achieved this certification. It was also the first call center to meet all 39 AppEsteem compliance standards, enforcing the values Robert Deignan has established for ATS Digital Services.
Regular monitoring and support of a home digital system is a necessary task and, as smart technology becomes more prevalent among home electronics, security systems and other appliances and this technology becomes more integrated into a “smart home”, the complexity of maintaining the home network and its integrated systems will become overwhelming without solid technical support, systems tune-ups and regular virus removal. Using a service that is AppEsteem certified will give even more peace of mind about a home network.